Effective Date: June 10, 2025 Last Updated: June 10, 2025

All the below categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

This Privacy Policy explains how Great Roofings, operated under Great Roofing LLC (D.B.A. Great Roofings), collects, uses, shares, and protects your personal information when you use our roofing services, website, or communication channels.

We are committed to maintaining your privacy, confidentiality, and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), Telephone Consumer Protection Act (TCPA), and applicable U.S. privacy standards.

1. Who We Are

Great Roofings is a professional roofing and construction service provider operated by Great Roofing LLC, doing business as (D.B.A.) Great Roofings. Our services include residential and commercial roofing, inspections, repairs, consultations, and ongoing project support.

2. Information We Collect

We collect the following personal information when you use our platform, contact us, or request a service:

Full Name

Phone Number

Email Address

Property Address

Service Preferences

Any additional information voluntarily provided via contact forms or communications

This data may be collected through web forms, phone calls, SMS, or email communications. We do not collect financial or sensitive information unless explicitly required for a specific service and collected via secure channels.

3. How We Use Your Information

Your information is used to:

Schedule roofing inspections, consultations, and project appointments

Provide requested services and project status updates

Send appointment confirmations, reminders, and service notices via SMS or email

Deliver occasional promotional offers (only with your explicit consent)

Improve our customer experience and service offerings

Comply with legal or regulatory obligations

3A. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, project updates, customer support, and important notices.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying STOP

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

All opt-out requests are processed immediately

Message Frequency & Content:

Message frequency varies based on your interactions with our business

Messages will be directly related to the services you have requested

We do not send promotional content without your specific consent

Help & Support:

Reply HELP for assistance or contact us at [email protected]

Customer support is available during regular business hours

Carrier Information:

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

4. No Sharing of SMS Opt-In Data

We do not sell, rent, share, or disclose your SMS opt-in data or consent information to any third parties. This includes your phone number, consent records, and any data collected specifically through our SMS opt-in process. This information is strictly used to deliver the messaging services you have consented to receive and will never be shared with third-party marketers, affiliates, or data brokers.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

Your consent, given through form submissions or opt-ins

Contractual necessity, to provide the roofing services you request

Legitimate business interests, where your rights and freedoms are not overridden

6. Consent and Your Rights

By submitting your information, you consent to the processing of your personal data as outlined in this policy.

You have the right to:

Access your personal information

Correct inaccuracies or update your details

Request data deletion

Restrict or object to processing

Withdraw consent at any time

To exercise your rights, please email [email protected] or reply STOP to any SMS communication to opt out.

7. Data Sharing and Third Parties

We do not sell or rent your personal information to third-party marketers. We may share limited data with secure third-party tools (e.g., CRM, scheduling, or email marketing services) solely for business operations. All partners and vendors are contractually required to comply with strict confidentiality and security standards.

SMS opt-in data and consent records are never shared with any third parties under any circumstances.

8. International Data Transfers

Some of your personal data may be processed or stored outside the EEA, including in the United States. To safeguard these transfers, we maintain:

Standard Contractual Clauses (SCCs)

Encrypted and secure data transfer systems

Data Processing Agreements (DPAs) with our service providers

9. Data Security

We protect your data using:

SSL (HTTPS) encryption across our website

Role-based access control

Secure cloud hosting with routine data integrity checks

Two-Factor Authentication (2FA) for internal systems

Regular privacy and security audits

10. Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website to:

Analyze site traffic and user behavior

Remember your preferences

Improve website functionality and user experience

Measure the effectiveness of our services and marketing campaigns

Types of cookies we use:

Essential Cookies — required for the website to function properly

Analytics Cookies — help us understand how visitors interact with our site

Marketing Cookies — used to deliver relevant content and promotions (only with consent)

You may control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may limit your ability to use some features of our website.

11. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes of our services or as required by applicable law. You may request deletion of your data at any time, subject to any mandatory legal retention obligations.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect new regulations or service changes. When updates occur, we will notify users:

By email (if applicable)

Through a notice on our website

By updating the "Last Updated" date at the top of this page

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data rights, please contact us at:

Email: [email protected]

Phone: +1 708-603-5956

Company: Great Roofing LLC (D.B.A. Great Roofings)

Address: 20620 Burl Court, Joliet, Illinois 60433

Thank you for trusting Great Roofings with your roofing needs. Your privacy and data security are always our top priority.