Effective Date: June 10, 2025 Last Updated: June 10, 2025

Welcome to Great Roofings. These Terms and Conditions ("Terms") govern your access to and use of the services offered by Great Roofings, operated by Great Roofing LLC, doing business as (D.B.A.) Great Roofings.

By using our website, requesting a service, or communicating with us, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Who We Are

Great Roofings is a trade name of Great Roofing LLC, a provider of residential and commercial roofing services, inspections, repairs, maintenance, and related consultations. All business, marketing, communication, and service delivery conducted under the name Great Roofings is fully managed by Great Roofing LLC.

2. Eligibility

You must be at least 18 years old to use our services. By engaging with Great Roofings, you confirm that you are legally capable of entering into a binding agreement and are not restricted by applicable law from using such services.

3. Services

We provide roofing and construction-related services including inspections, repairs, installations, and consultations. All estimates, consultations, or service agreements are subject to a separate written agreement or scope of work provided to the customer. Service availability may vary by location and season.

4. Appointments and Consultations

All consultations scheduled through our website or team are subject to availability and confirmation. We reserve the right to reschedule or cancel appointments based on business capacity or weather conditions. You will be notified of any changes using your provided contact information.

5. User Responsibilities

By using our services, you agree to:

Provide accurate, truthful, and complete information at all times

Keep your appointment and communication details secure and confidential

Use our platform and services only for lawful, personal or business roofing purposes

Not misuse, disrupt, or attempt unauthorized access to our systems

Not impersonate another individual or misrepresent your identity

You are responsible for any activity conducted under your account or communication profile.

6. Prohibited Uses

You may not:

Submit or share false, offensive, or unlawful content

Use our platform to send spam, solicitations, or misleading messages

Attempt to test, breach, or compromise system security

Use our services in violation of privacy, consumer protection, or applicable laws

Copy, redistribute, or misuse our content, branding, or service materials for unauthorized commercial purposes

We reserve the right to suspend or take legal action against violations.

7. Communications and Messaging

By providing your phone number and email address, you consent to receive communications from Great Roofings (operated by Great Roofing LLC), including appointment confirmations, project updates, service reminders, and follow-up messages.

You may also consent separately to receive occasional marketing messages.

You may opt out at any time by replying "STOP" to any SMS or contacting us directly at +1 708-603-5956.

Message frequency may vary. Standard message and data rates may apply.

7A. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

7B. Opt-In & Consent:

You will only receive SMS messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws

7C. Help & Support:

Reply "HELP" for assistance or contact us at [email protected]

Customer support is available during regular business hours

8. Intellectual Property

All content on our website, including logos, graphics, text, and service descriptions, is the property of Great Roofing LLC and may not be copied, modified, redistributed, or used for commercial purposes without express written permission.

9. Service Availability

We strive to provide consistent and accessible roofing services. However, Great Roofings does not guarantee uninterrupted operation or error-free functionality of our website or scheduling systems. We may modify, suspend, or discontinue any portion of our service at any time without prior notice.

10. Limitation of Liability

To the fullest extent permitted by law, Great Roofing LLC and its affiliates shall not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use our services.

This includes, but is not limited to, project outcome disputes, communication delays, data loss, or third-party system interruptions beyond our control.

Great Roofings provides professional roofing services — all work is subject to a separately agreed written scope of work. No guarantees are made outside of agreed project terms.

11. Indemnification

You agree to indemnify and hold harmless Great Roofing LLC (D.B.A. Great Roofings) from any claims, liabilities, damages, or legal expenses resulting from your breach of these Terms or misuse of our services or communication systems.

12. Privacy and Data Protection

We value your privacy and confidentiality. Please refer to our Privacy Policy for full details on how we collect, use, and safeguard your personal data. By using our services, you acknowledge and agree to the terms of that policy.

13. Termination

We may suspend or terminate your access to our services at any time, with or without notice, if we determine that you have violated these Terms, misused our communication systems, or engaged in unlawful behavior.

Upon termination, any provisions that naturally survive (such as confidentiality, indemnification, and liability limitations) will remain in effect.

14. Modifications to Terms

We reserve the right to modify or update these Terms at any time. Significant changes will be communicated by email or posted on our website with an updated "Last Updated" date. Your continued use of our services after such updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of laws principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in Will County, Illinois.

16. Contact Us

If you have any questions regarding these Terms or our roofing services, please contact us:

Email: [email protected]

Phone: +1 708-603-5956

Company: Great Roofing LLC (D.B.A. Great Roofings)

Address: 20620 Burl Court, Joliet, Illinois 60433

Thank you for choosing Great Roofings as your trusted roofing partner. We look forward to serving you.